Privacy Policy

Effective Date: August 29, 2025

HablaMenu (“Company”, “we”, “us”, or “our”) respects the privacy of individuals who visit our websites, use our applications, or engage in our services (collectively, the “Services”). This Privacy Policy explains how we collect, use, and share your personal information when you use our Services. By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

A. Information You Provide

  • Customers / End Users: When placing an order via our platform, you may provide your name, email address, phone number, delivery address, payment information (processed by third-party processors), date of birth, order details, delivery instructions, feedback, or loyalty program information.

  • Merchant Representatives: When restaurants or their representatives sign up or contact us—such as for demos or support—we may collect your name, email, phone number, business name, mailing address, tax identification number, and banking/payment information.

  • Job Applicants: If you apply for a job, we collect your contact details and resume, including education and employment history.

  • Communications: If you contact us through any channel (e.g., email, chat), we may collect the information you provide.

B. Automatically Collected Information

  • Device & Usage Data: We collect technical data such as IP address, browser type and version, operating system, and interaction details with our Services (e.g., pages visited, links clicked, time spent on pages).

  • Location Data: With your permission, we may collect precise device location data. If you do not allow it, we may still infer general location from your IP address.

  • Cookies & Similar Technologies: We and our partners use cookies, web beacons, pixel tags, and similar tech to collect usage and behavioral data. You may manage cookies via your browser settings.

C. Third-Party Sources

  • Partner Data: We may receive data from connected restaurants, loyalty or marketing partners, or analytics providers to supplement information you provide.

  • D. Payment Processing

    • Third-Party Payment Processors: Payment details (e.g., card numbers, billing addresses) are processed by third-party providers and are not stored by us. We only receive necessary confirmation details from those processors.

2. How We Use Your Information

We use personal information collected to:

  • Provide, maintain, and improve our Services.

  • Process and fulfill customer orders.

  • Communicate with you (e.g., support, updates, marketing).

  • Deliver marketing, promotional offers, and automated campaigns.

  • Understand usage and user behavior for analytics and product development.

  • Prevent fraud and enhance security.

  • Comply with legal and regulatory requirements; enforce our Terms of Service.

  • Fulfill other purposes stated at the time of data collection.

3. How We Share Your Information

We disclose personal information when necessary, such as:

  • With Restaurants or Delivery Providers during order fulfillment.

  • With Service Providers & Vendors (e.g., software tools, analytics services) aiding in delivery of our Services.

  • For Legal Reasons: to comply with legal obligations, respond to legal processes, or protect rights and safety.

  • Business Transfers: in case of merger, acquisition, or sale of assets.

  • With Your Consent for purposes not otherwise described.

We do not sell personal information to third parties for their marketing purposes.

4. Your Choices

  • Location Data: You may deny location access via your device settings.

  • Promotional Emails: You can unsubscribe via links in emails. Administrative messages (e.g., confirmations) will still be sent.

  • Cookies Controls: Use your browser’s settings to manage or disable cookies.

5. Third-Party Platforms

Our Services may link to external websites or services not operated by us. We are not responsible for their data handling practices. Please review their privacy policies before providing personal information.

6. Security

We implement commercially reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. International Transfers

Our systems are based in the United States. If you use our Services from other jurisdictions, your data may be transferred internationally. By using our Services, you consent to such transfers.

8. Children’s Privacy

 

Our Services are not intended for children under 13 years old. We do not knowingly collect information from them. If you believe we have inadvertently done so, please contact us to request deletion of that data.

9. Subjects’ Rights (Where Applicable)

Depending on your location, you may have rights including:

  • Access: request details of personal data we hold.

  • Portability: receive your data in a usable format for transfer.

  • Correction: update or correct inaccurate information.

  • Deletion: request removal of your data under certain conditions.

  • Opt-out: from targeted advertising or sale of your data (if applicable).

  • Financial Incentives: choose not to participate in data-sharing programs offering incentives.

To exercise any of these rights, please contact us.

10. Changes to This Policy

We may update this Privacy Policy occasionally. If we make material changes, we’ll notify you via our Services or via email. The updated policy takes effect when posted.

11. Contact Information

If you have privacy questions or concerns, contact us at:

Email: support@hablamenu.com